Melissa McNaughton Headshot

 

Melissa McNaughton

Chief Operations Officer

I have a wide range of responsibilities, all of which have the same purpose — to maximize and align our resources so our advisors can focus on you. I continuously evaluate our structure and processes to ensure we bring you the best service possible now and in the future.

Mike and I live in Penfield, NY. I enjoy golf, reading, and working on projects around the house. I look forward to cooking family dinners and having everyone around the kitchen table when the “kids” are in town.

Christina Doody Headshot

 

Christina Doody

Client Services Manager, Notary Public

I’m responsible for ensuring our clients receive the best service possible and do this by overseeing existing processes and the implementation of fresh initiatives. When new clients join us, I make sure the advisors have all the resources and support needed for a seamless transition.

I live in Fairport, NY with my husband, Bryan. Most of our free time is spent trying to keep up with our two young boys. We enjoy attending Buffalo Sabres games and family trips to Boston and Florida when we can get away. My mother and I get our quality time in with season tickets to the Rochester Broadway Theatre League.

Christina Doody Headshot

 

Erica Cook

Client Service Specialist, Notary Public

I am happy to provide answers to questions concerning your accounts and handle any service requests you may have. I assist in the implementation of your financial plans, which often involves helping to find creative solutions to unique situations. Making sure you feel comfortable and informed throughout the process and ensuring that all the T’s have been crossed and I’s dotted is extremely important to me. I am also a NYS Notary Public and offer this complimentary service to our clients.

I spend my time away from the office mostly outdoors with my two Rhodesian Ridgebacks. When I’m not trailing behind them, you can find me kayaking or boating with family and friends. When weather doesn’t permit such activities, I’m perfectly comfortable being a homebody and welcome the opportunity to binge a good show.

Christina Doody Headshot

 

Whitney Benton

Client Service Associate

I’m available as a resource to answer any account questions you may have. Effectively meeting your servicing needs is a top priority of mine and I do this by gathering the information needed to create and maintain your financial profile, compiling reports for your reviews, and keeping current on all your accounts.  

I live in Rochester and enjoy diving into the history and culture of the city. For fun on weekends, you can catch me watching stand-up at a comedy club or online. I’m known as the “honorary auntie” amongst my friends and their kids, and they keep me on my toes. In my down time, I like cooking and knitting while listening to Etta James, BB King, and Jethro Tull.

Christina Doody Headshot

 

Samantha Watt

Client Service Associate

I am happy to provide answers to questions concerning your accounts and handle any requests you may have. I ensure everything is in good order and keep you informed every step of the way. My goal is to make sure the process is seamless, which is why I think communication is crucial.

I live in Greece, NY with my husband, two kids, and our Boxer. When we find the time, we love swimming, concerts, and checking out local festivals. We try to schedule weekly family dance parties as well as a night for crafts or games. As our children grow, we find ourselves spending more time in gyms and on athletic fields while they try new sports and activities.

Christina Doody Headshot

 

Jessica Jovel

Client Concierge

I will be the first voice you hear when you give us a call and the first smile to greet you when you arrive at our Linden Oaks office. Expect to hear from me when it is time to schedule your meetings and reviews. I look forward to helping to meet your needs and getting to know you.

I am a recent grad from SUNY Brockport with a Bachelor’s in International Studies. Originally from NYC, I love to travel back home to stay connected with my family and friends. While in Rochester, you can catch me outside playing ultimate frisbee with my dogs Sassy and Rose. I love listening to music, reading, cooking, thrifting, and watching YouTube videos about new movies and anime.

Julie Mersdorf Headshot

 

Julie Mersdorf

Director of Client Experience

With more than 15 years at OakWood, I take pride in putting you first and making sure we are doing everything possible to create an environment where you feel informed and at ease. I look forward to seeing you at the varied client education and appreciation events we hold throughout the year. If you have feedback or suggestions on topics you would like to learn more about, please let me know.

I make my home in Webster with my husband, Jay, and two great, energetic kids. Most evenings and weekends you can find me cheering the kids on at soccer, basketball, and lacrosse games. My spare time is spent outdoors in the pool and boating with friends and family. On quiet evenings, I enjoy scrapbooking to preserve our family memories.

Christina Doody Headshot

 

Chris Cahill

Operations Manager

I am responsible for the day-to-day logistics and use my organizational and problem-solving skills to keep both offices running smoothly so the OakWood team can focus on meeting your needs.

I live in Irondequoit, NY with my wife, Carrie, and our dog, Callie. During the summer months, I enjoy spending time outside on our boat, golfing, or playing kickball. When not outdoors, I can be heard cheering on the Buffalo Bills and Sabres and will occasionally make the trip to Buffalo to catch a game in person.